护理管理者指南
2004-1
Elsevier Science Health Science div
Marrelli, T. M./ Hilliard, Lynda S.
395
This clear, concise, hands-on guide provides practical, realistic advice to nurse managers who have had little or no management training. Application-oriented, it eases the transition from staff nurse to staff manager with useful tips and specific guidelines that are helpful to both new and experienced nurse managers. Updated to provide the most current health care management information available, the 3rd edition of this handbook offers a new chapter on recruitment and retention, new content on managing in community settings, and new discussions on health care legislation, including the Health Insurance Portability and Accountability Act (HIPAA).
1 The Nurse Manager Role Today Middle Management Dilemma Role Transition What Does the Nurse Manager Do? Utilizing Power Effectivelv Change Management Your Orientation Meetings With Peer Managers Taking Time to Take Stock The Model of the Future: Patient-CenteredCare Important Realizations Summary: Append!x 1-1: Job Description/Competency Review Appendix 1-2: Checklist of Key Information about Important Services and Departments2 Management: An Overview Sandra Whittier Management: What Is It? What is Leadership? The Management Environment The Growth of a New Manager Styles of Management Communication and Team Building The Nursing Process Records Management Nursing Management by Objectives Management Theories Organizational Chart Mentoring3 Human Resource Management by4 Recruitment and Retention of Staff: A Strategic Overview by Barbara Faruggio 5 Day-to-Day Operations by Lynda 6 Effective Communication by Margaret Sharp and 7 Effective Time Management by 8 Resource Management and Budgeting Basics by 9 Legal Issues and Risk Management by 10 Taking Care of Yourself and Your Staff by 11 When Bad Things Happen to Good Managers by 12 The Nurse Manager in Home Care Community Health and Hospice by 13 Where to from Here? Index