行动情绪智力
2005-8
John Wiley & Sons Inc
Hughes, Marcia M./ Patterson, L. Bonita/ Terrell, James Bradford
392
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Emotional Intelligence in Action shows how to tap the power of EI through forty-six exercises that can be used to build effective emotional skills and create real change. The workouts are designed to align with the four leading emotional intelligence measures—EQ-I® or EQ-360™, ECI 360, MSCEIT™, and EQ Map®, —or can be used independently or as part of a wider leadership and management development program. All of the book’s forty-six exercises offer experiential learning scenarios that have been proven to enhance emotional intelligence competencies.
Foreword by Reuven Bar-OnAcknowledgmentsIntroduction: Getting the Most from This ResourcePART ONE Using Emotional Intelligence to Create Real Change GHAPTER 1 The Case for Emotional Intelligence GHAPTER 2 How Everyone Can Use the Workouts: Cross-Reference MatrixPGRT TWO Exploring Fifteen Competencies of Emotional Intelligence 1 Self-Regard 2 Emotional Self-Awareness 3 Assertiveness 4 Independence 5 Self-Actualization 6 Empathy 7 Social Responsibility 8 Interpersonal Relationships 9 Stress Tolerance 10 Impulse Control 11 Reality Testing 12 Flexibility 13 Problem Solving 14 Optimism 15 HappinessPART THREE Emotional Intelligence Workouts to Build Effective Skills 1 Self-RegardWORKOU 1.1 Of Thine Own Self Be AwareWORKOU 1.2 ReconciliationWORKOU 1.3 Toot Your Hom and Scratch Your Back 2 Emotional Self-Awareness 3 Assertiveness 4 Independence 5 Self-Actualization 6 Empathy 7 Social Responsibility 8 Interperlonal Relationships 9 Stress Tolerance 10 Imprlse Cotrol 11 Reality Testing 12 Flexibility 13 Problem Solving 14 Optimism 15 HappinessResourcesReferencesAbout the AuthorsIndexHow to Usc the CD-ROMPfeiffer Publications Gride
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