the other kind of smart另一种智慧

2009-3  

Harvey Deutschendorf  

218  

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We have known for years that the difference between those who become successful in life and those who struggle is their degree of emotional intelligence (EI), or people skills. Now, The "Other Kind of Smart" shows readers how they can increase their emotional intelligence and overcome the barriers that are preventing them from realizing their true potential. Emotional intelligence coach Harvey Deutschendorf has shown thousands of people how to relate emotional intelligence to everyday situations. Here, he uses the proven techniques of storytelling, combined with quotes and exercises, to show readers how to apply the principles of EI on the job. Filled with real-life scenarios and solutions, this book offers tools that will bring results in as little as five minutes a day and shows how to develop stress tolerance, cultivate empathy, increase flexibility with co-workers, boost assertiveness, and resolve problems successfully. Complete with an EI quiz that will help readers measure their own level of emotional intelligence, this invaluable guide will enable everyone to improve their relationships and increase their effectiveness at work in a practical, accessible way.

AcknowledgmentsIntroductionPART I—Emoti0nal Intelligence Chapter 1: What Is EI? Chapter 2: The Business Connection Chapter 3: Inspiring Workplaces Chapter 4: Success Throughout Your Life PART II--The Inner World Chapter 5: Emotional Self-Awareness Chapter 6: Assertiveness Chapter 7: Self-Regard Chapter 8: Self-Actualization Chapter 9: IndependencePART III--The Outer World Chapter 10: Empathy Chapter 11: Healthy Relationships Chapter 12: Social ResponsibilityPART IV--Adaptability Chapter 13: Problem Solving Chapter 14: Reality Testing Chapter 15: FlexibilityPART V--Stress Management Chapter 16: Stress Tolerance Chapter 17: Impulse ControlPART VI—General Mood Chapter 18: Happiness Chapter 19: OptimismPART VII—EI in Your Life Chapter 20: Assessing Your El--Getting Real　About Your Life Chapter 21: Increasing Your EI--Where Do I Begin?Appendix I: Questions and Answers Appendix II: Mini EI QuizAppendix III: Recommended ReadingAppendix IV: WebsitesAppendix V: Organizations for Boosting EIIndex

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