Cisco互连网络故障诊断与排除
2003-4
人民邮电出版社
(美国)查普尔等编
604
877000
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本书是在使用Cisco网络设备进行网络互连的过程中，解决疑难问题和排除网络故障的技术专著。本书共由5大部分和4个附录组成，全面介绍了Cisco网络设备各种故障诊断工具的使用方法和各种网络互联故障的排除方法。主要内容包括：故障诊断方法学、多种流行网络协议介绍、常用的故障排除仪器介绍、Cisco网络设备的寻径和交换过程、Cisco网络管理和故障诊断工具、TCP／IP连通性故障排除。Novell连通性故障排除、AppleTalk连通性故障排除、园区交换机和VLAN故障排除、帧中继故障排除以及ISDN BRI故障排除等。 本书不仅适合从事互连网络建设与管理的工程技术人员阅读和参考，也适合为获得CCNP证书而参加“Cisco Internetwork Troubleshooting”（CIT）考试的读者学习。
Part1 : Troubleshooting Tools and Methodology Chapter 1 Troubleshooting Methodology Using a Systematic Troubleshooting Method The Complexity of Internetworks The Problem-Solving Model Step : Define the Problem Step : Gather the Facts Step : Consider the Possibilities Step : Create an Action Plan Step : Implement the Action Plan Step : Observe the Results of the Action Plan Step : Repeat the Problem-Solving Process Step : Resolve the Problem Preparing Yourself to Troubleshoot Summary Chapter 1 Test Chapter 2 Protocol Characteristics Overview Basic Protocol Characteristics Connection-Oriented Services Connectionless Services Sample Connection Sequences Detailed Protocol Characteristics Connection-Oriented Versus Connectionless Protocols OSI Layer Characteristics OSI Layers to Characteristics-Routed Protocols and Routing Protocols Summary Chapter 2 Test Chapter 3 Cisco Routing and Switching Processes Routing Switching Basic Switching Paths Sample Packet Flow Switching Features That Affect Performance Process Switching System Buffering and Queuing Input and Output Queues Interface Buffers Summary Chapter 3 Test Chapter 4 General Troubleshooting Tools Low-End Cable Test Equipment High-End Cable Testers Digital Interface Testing Tools Network Monitors Protocol Analyzers Network Management Systems Simulation and Modeling Tools Summary Chapter 4 Test Chapter 5 Cisco Management and Diagnostic Tools Cisco Management Tools CiscoWorks The Netsys Network Management Suites TrafficDirector Remote Monitoring Software The VlanDirector Switch Management Application WAN Manager Cisco Diagnostic Commands show Commands debug Commands ping and trace Commands The cdp Command …… Chapter 6 Troubleshooting Sample Exercises Part II: Routing and Routed Protocol Troubleshooting Chapter 7 Troubleshooting TCP/IP Connectivity Chapter 8 Troubleshooting Novell Connectivity Chapter 9 Troubleshooting AppleTalk Connectivity Part III: Campus Switch and VLAN Troubleshooting Chapter 10 Diagnosing and Correcting Catalyst Problems Chapter 11 Troubleshooting VLANs on Routers and Switches Part IV: WAN Troubleshooting Chapter 12 Diagnosing and Correcting Frame Relay Problems Chapter 13 Diagnosing and Correcting ISDN BRI Problems Part V: AppendixesAppendix A Chapter Test Answer Key Appendix B Cisco Support Functions Chapter C References and Recommended Reading Chapter D Problem-Solving Checklist and Worksheet Index
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