新剑桥商务英语（中级）
2004-8
人民邮电出版社
琼斯
144
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INTRODUCTION、PERSON TO PERSON、1 Pleasedto meet you!2 What do you do?3 Around the world4 Could you please...?5 Im orry，could you say that again?、PHONE CALLS、6 Hello，how may Ihelp you?7 Hold on，Ijustneed to make a note8 Is everything clear?9 Im calling because10 Im terribly sorry、WRITING11 Layout and content 12 Youve got mail13 Get it right!14 Keep it simple and make it clear15 In reply to your...16 I am sorry to inform you that、EXCHANGING INFORMATION等。
INTRODUCTIONPERSON TO PERSON1 Pleasedto meet you!2 What do you do?3 Around the world4 Could you please...?5 Im sorry，could you say that again?PHONE CALLS6 Hello，how may Ihelp you?7 Hold on，Ijustneed to make a note8 Is everything clear?9 Im calling because10 Im terribly sorryWRITING11 Layout and content12 Youve got mail13 Get it right!14 Keep it simple and make it clear15 In reply to your...16 I am sorry to inform you thatEXCHANGING INFORMATION17 Can I ask some questions?18 Id like some more details19 Could you tell me more...?20 When can we meet?21 Avoiding misunderstandings22 Thank you for your orderMEETINGS23 What are your views?24 Thank you for coming!25 The first item on the agenda is...26 We need to come to an agreement27 When doesYesmeanYes?28 We need to meetENTERTAINING VISITORS29 Make yourself at home!30 What shall we talk about?……EXPLAINING AND PRESENTING
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