第一图书网

群体与团队管理

汉克.威廉姆斯 中国人民大学出版社
出版时间:

1997-12  

出版社:

中国人民大学出版社  

作者:

汉克.威廉姆斯  

内容概要

■ 如何为团队提供其所需要的领导者?■ 如何管理自己的团队,以使人们富有建设性和高效地一起工作?■ 如何发挥自己对团队的影响力,确保得到最大限度的支持与合作? 本书对上述问题及其他有关问题作了清楚而确切的解释。对于那些接受短期培训的管理者、MBA,以及想迅速了解这一问题核心内容的教师和学生来说,都不失为极具价值的参考书。它还可以作为管理人员的藏书,以及那些有抱负的管理人员完善自己知识和

书籍目录

Contents
Introduction
The aim
The focus
The reader
The reading
The words
My background
Influences
Part 1: Identity
1 Groups and teams: What is the difference?
What makes a team a team?
The differences between groups and teams
Summary
2 Resources roles and responsibilities
Resources
Roles
Responsibilities
Balancing roles and resources
Summary
3 Leadership
Defining the responsibility
Selecting strategies
Selecting styles
Summary
4 Self-identity
Feelings of accomplishment
Recognition
Authority
Purpose
Summary
Part 2: Process
5 Product and process
Product v process
The four levels of process
Summary
6 Managing process
Procedure and effective meetings
Structure and the maximization of resource
Behaviour and effective communication
Social dynamics and a climate of openness
Summary
7 Process and the individual
Feelings of accomplishment
Recognition
Authority
Purpose
The pendulum
Summary
Part 3: Skills
8 Interactive skills
9 Groupworking skills
Airtime
Information
Ideas
Reaction
Clarity
Summary
10 Process management skills
Managing meetings
Managing group dynamics
Summary
11 Influencing skills
Persuasion styles
Persuasion strategy
Persuasion skills
Summary
Index


图书封面

广告

下载页面


群体与团队管理 PDF格式下载



相关图书