思想工厂
2006-12
John Wiley & Sons Inc
Conway, Susan D.
224
The debut title in Wiley’s Microsoft Executive Circle Series, The Think Factory shows you—using case studies and sample improvement plans—how intangibles such as collaboration and business intelligence interact to create tangible value and identifies the best practices for expanding your company’s investment in people and procedures.
ForewordAcknowledgmentsPART ICLARIFYING THE INSIDE-OUT WORKPLACE 1.The Essence of I-Work 2.Cubicle-Lined Factory 3.Realizing ValuePART IIFOCUSING ON VALUE 4.Structuring the Measurement Environment: Where and What to Measure 5.Measuring, Metering, and Monitoring the Information Flowc 6.Measure to Improve, Not to Manage 7.Balancing the EquationPART IIIBRIDGING THE GAP 8.Imagining the Future 9.Performing in PublicGlossaryIndex
