培训者能力培训之路
2005-12
John Wiley & Sons Inc
Barbazette, Jean
310
The Trainer’s Journey to Competence draws on Jean Barbazette’s thirty-five years of experience in training trainers. The book serves as both a useful source of career advice for those in the training field, and as a starting point for creating a role-specific professional development plan. Professional trainers can use this resource to assess their knowledge, skills, and attitudes and use this information to create an individual development plan. The book can be equally helpful when creating internal training certification programs for organizations. 作者简介： Jean Barbazette is the president of The Training Clinic, a training consulting firm, and author of Instant Case Studies and Successful New Employee Orientation, Second Edition, from Pfeiffer, and The Trainer's Support Handbook.
Contents of the CD-ROM Acknowledgments Introduction Chapter 1: What Is a Training Function? The Purpose of a Training Function Centralized and Decentralized Training Functions Chapter 2: What Is a Competency? Competency Defined How Competencies Are Built from Knowledge and Skill How Competencies Are Measured Suggested Uses for Competency Checklists Steps to Set Up a Competency Measurement Process Chapter 3: Trainer or Instructor Competencies Competencies Required of Trainers or Instructors Competency Checklists for the Trainer or Instructor How to Use the Competency Checklists Trainer or Instructor Development Plan Chapter 4: Facilitator or Coach Competencies Competencies Required of Facilitators or Coaches Competency Checklists for the Facilitator or Coach How to Use the Competency Checklists Facilitator or Coach Development Plan Chapter 5: Course Designer Competencies Competencies Required of a Course Designer Competency Checklists for Course Designers How to Use the Competency Checklists Course Designer Development Plan Chapter 6: Training Manager Competencies Competencies Required of a Training Manager Competency Checklists for the Training Manager How to Use the Competency Checklists Training Manager Development Plan Chapter 7: Training Coordinator Competencies Competencies Required of a Training Coordinator Competency Checklists for Training Coordinators How to Use the Competency Checklists Training Coordinator Development Plan Chapter 8: Being a Department of One Sorting Priorities Competency Checklist for a Department of One Making a Training Plan Presenting a Training Plan Chapter 9: How to Develop Internal Certification Programs Developing a Certification Program in Your Organization Choosing Between Internal or External Certifying Authority Defining Certificates and Certification Using Developed Competencies to Plan a Certificate or Certification Program Demonstrating Competence and Understanding Versus Performing Introducing Training Competencies in the Organization Measuring Competencies: Self, Peer, and Supervisory Assessments Setting Up Feedback and Development Processes Gaining Agreement on a Certification Program Using Certification Programs: Cautions Resources Sample Competency Checklists and Development Plans Glossary Bibliography Index About the Author How to Use the CD-ROM Pfeiffer Publications Guide
