Building successful virtual teams建立成功的虚拟团队

2004-12-30  

Artech House Publishers  

Francine Gignac  

211  

This definitive resource provides professionals with start-to-finish guidelines for building successful virtual teams in any organization. It applies today's best practices in virtual team design, project management, & change management.

Preface Reference Introduction 1 Collaboration in the Twenty-First Century 1.1 The Knowledge Era 1.2 The Knowledge Worker-The New Economic Resource 1.3 Knowledge Management and Collaboration 1.4 The Virtual Team-A Promising Investment 1.5 Building the Business Case References 2 Collaborative Technologies 2.1 Technologies Overview 2.2 Selecting the Right Technology 2.3 Integration Issues 3 From the Traditional to the Virtual Team 3.1 The Virtual Challenge-Building Trust 3.2 Group Dynamics 3.3 Smart People Getting Smarter 3.4 Dealing with Cultures 3.5 Facilitating the Team 3.6 Measuring Results 4 Ecollaboration Methodology 4.1 A Methodology-A Basic Recipe 4.2 Resources, Roles, and Responsibilities 4.3 Plan and Deliverables 4.4 The Tasks in Detail Phase 1 Project and Change Management Phase 2 Analysis and design Phase 3 Implementation Phase 4 Ecollaboration management 5 Key Success Factors 6 Conclusion Appendix A: List of Templates Included on the CD Appendix B: How to Use the CD-ROM List of Acronyms Selected Bibliography About the Author Index

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