现代商务沟通
2009-10
中国人民大学出版社
斯科特·奥伯
286
Students dont have to be convinced of the need for competent communicationskills. By the time they enter the business communication class， they knowenough about the business environment to appreciate the critical role commu-nication plays in the contemporary organization. Theyre also aware of the rolecommunication will play in helping them secure an internship or get a job and besuccessful at work. To sustain this inherent interest， students need a textbook that is current， fast-paced， and interesting——just like business itself. Thus， a major objective of Funda-mentals of Contemporary Business Communication is to present comprehensive cov-erage of real-world concepts in an interesting， lively， and concise manner. This edition of Fundamentals has been considerably revised to provide students with the slolls they needto communicate effectively in the complex and ever-changing contemporary work environment. The revi-sion was based on helpful feedback received from current users around the country （and， indeed， around theEnglish-speaking world）， changes in the discipline， and changes in the workplace itself.
本书包括了商务沟通必需的重要内容：对商务沟通的理论概述、商务沟通中涉及的相关问题和最新发展以及人际沟通的各种形式；商务写作技能；不同类型商务信函的写作；商务报告写作和与就业相关的应聘活动及相关文件的撰写等。 本书涵盖了商务英语中最重要和最核心的内容，具有很强的实用性和前瞻性。 本书可供本科生、研究生和相关学习者使用。
Part One Foundations of Business Communication Chapter 1 Understanding Business Communication Chapter 2 Interpersonal Communication SkillsPart Two Developing Your Business Writing Skills Chapter 3 The Writing Process Chapter 4 Revising Your WritingPart Three Correspondence Chapter 5 Routine Letters, Memos, and E-Mail Messages Chapter 6 Persuasive Letters, Memos, and E-Mail Messages Chapter 7 Bad-News Letters, Memos, and E-Mail MessagesPart Four Written and Oral Business Reports Chapter 8 Writing the Business Report Chapter 9 Making Oral PresentationsPart Five Employment Communication Chapter 10 The Job Search, Resumes, and Job-Application Letter Chapter 11 Employment Interviewing and Follow-Up
Revise the following paragraph to incorporate more positive language： We cannot issue a full refund at this time because you did not enclose a receipt or an authorized esti- mate. Im sorry that we will have to delay your reimbursement. We are not like those insurance compa- nies that promise you anything but then disappear when you have a claim. When we receive your re- ceipt or estimate， we will not hold up your check. Our refusal to issue reimbursement without proper supporting evidence means that we do not have to charge you outlandish premiums for your automo-bile insurance.Wordy Expressions Revise the following sentences to eliminate wordy phrases by substituting a singleword wherever possible.a. Push the red button in the event that you see any smoke rising from the cooking surface，b. More than 40 percent of the people polled are of the opinion that government spending should be reduced.c. Please send me more information pertaining to your new line of pesticides，d. Due to the fact that two of the three highway lanes were dosed for repairs， I was nearly 20 minutes late for my appointment，Hidden Verbs Revise the following sentences to eliminate hidden verbs.a. After much deliberation， the group came to a decision about how to respond to the lawsuit.b. Although Hugh wanted to offer an explanation of his actions， his boss refused to listen.c. Nationwide Call Systems is performing an analysis of our calling patterns to determine how we can save money on long-distance telephone calls.Hidden Subjects Revise the following sentences to eliminate hidden subjects.a. There are four principles of marketing that we need to consider.b. There are several new assignments that should be made.c. It is our intent to complete the project by Friday at 3 p.m.d. If you are confused， there are some diagrams that you should review.Sentence Variety Revise the following paragraph by varying sentence types and sentence lengths tokeep the writing interesting. Health Foods was founded by Floyd Morales in 1994. The product was the first snack food to combine cheddar cheese and popcorn. Morales perfected the Health Foods recipe in his home kitchen after much trial and error. Health Foods sales were reportedly only $65，000 in 1995. During that time， the product was available only in the Midwest. By 1998， sales had soared to $12 million. This attracted the attention of Norton. The snack-food giant bought Health Foods in 1999 for $15 million. Since the purchase， Norton has not revised the popular Health Foods formula. It has used its marketing prowess to keep sales growing， despite the growing number of challengers crowding the market.
用来上课，比学校买的便宜。。。值得
还可以，英语老师推荐的
书还没看，包裹里面一共三本，其中一本封面很脏，整个封面遍布划痕，像是在粗糙的水泥地面上磨擦过。另外两本封面也很多灰尘，但是好在没有划痕