饭店英语
2007-10-1
湖北武汉大学
饶莉啦主编
293
339000
本书针对高职高专学生的实际需求和教育的特殊规律，从我国旅游业的实际需要出发，紧密结合饭店行业的工作特点，以涉外饭店一线部门的服务流程和岗位职责为主线，概括了涉外饭店的主要服务内容和规范用语。本书加配由纯正美语录制的MP3光盘，更适宜教师和学生使用。
Part One The Front Office Unit 1 Room Reservations Dialogue 1 A Long Distance Call Reservation Dialogue 2 A Group Reservation Dialogue 3 An Individual Reservation Unit 2 At the Reception Desk Dialogue 1 Registering an Individual Guest Dialogue 2 Receiving a Tour Group Dialogue 3 Extending Stay Unit 3 The Bellboy Dialogue 1 Showing a Guest to the Floor Dialogue 2 Introducing the Room Facilities Dialogue 3 Running Errands for the Guest Unit4 The Cashier Dialogue 1 Exchanging Money Dialogue 2 Checking Out Dialogue 3 Paying with Credit Cards Unit 5 At the Business Center Dialogue 1 Mail Service Dialogue 2 Internet Service Dialogue 3 Sending a Fax Unit 6 Changing the Room Dialogue 1 Changing the Room Dialogue 2 It's Too Noisy Dialogue 3 A Room with A King-size BedPart Two The Housekeeping Department Unit 1 Making up the Room Dialogue 1 Could You Do Our Room First Next Time Dialogue 2 What Time to Clean Your Room Dialogue 3 Turn-down Service Unit 2 Laundry Service Dialogue 1 Introducing Laundry Service Dialogue 2 Express Laundry Service Dialogue 3 In the Laundry Unit 3 Wake-up Call Service & Special Service Dialogue 1 Wake-up Call Service Dialogue 2 Baby-sitting Service Dialogue 3 Preparing for a Birthday Party Unit 4 Miscellaneous Service Dialogue 1 Maintenance Service Dialogue 2 Complaints Dialogue 3 The Lost Diamond EarringsPart Three Food and Beverage Department Unit 1 Chinese Restaurant Dialogue 1 Reserving a Table Dia|ogue 2 At a Chinese Restaurant Dialogue 3 Chinese Cuisine Unit 2 Western Restaurant Dialogue 1 At a Western Restaurant Dialogue 2 Dining a la Carte Dialogue 3 Wine Sales ……Part Four Shopping and Entertaining ServicesAppendix Key to Exercises参考书目
不错，和在书店买的一样，还便宜好几元钱