酒店职员英语口语
1970-1
浙江大学出版社
江海波，董亮 编
223
《实用英语口语高频话题：酒店职员英语口语》以“源自外贸”为基本原则来选取素材，分为前厅接待、客户话题、用餐礼节、娱乐在线和酒店购物五个部分，几乎涵盖了酒店场景的各个方面，实用性和知识性并重，意在把读者带到英语语境中，全新开发大家的语言潜力。
Part 1 Reception 前台接待Unit 1 Tour Services 旅游服务Unit 2 Mail Services 信件接收Unit 3 Airline Ticket Agent 机票代理Unit 4 Room Reservations 客房预订Unit 5 Welcoming Guests 接待顾客Unit 6 Depositing Luggage 存放行李Unit 7 Hotel Check-in 入住宾馆Unit 8 Currency Exchange 兑换货币Unit 9 Customer Complaints 顾客投诉Unit 10 Hotel Checkout 结账离开Part 2 Room Services 客房话题Unit 1 Entering the Gusesroom 进入客房Unit 2 Laundry Services 洗衣服务Unit 3 Room Services 客房送餐Unit 4 Wake-up Call Services 唤醒服务Unit 5 Telephone Services 接打电话Unit 6 Housekeeping 房间清理Unit 7 Medical Services 医疗服务Unit 8 Repair Services 客户维修Unit 9 Newpaper Subscription 订阅报纸Unit 10 Other Services 其他服务Part 3 Dining Etiquette 用餐礼节Unit 1 Booking a Table 餐厅预订Unit 2 Seating Guests 安排就座Unit 3 Banquet and Confernce Services 宴会和会议服务Unit 4 Dish Recommendation 菜肴推荐Unit 5 Having Chinese Food 吃中餐Unit 6 Having Western Food 吃西餐Unit 7 Dessert 饭后甜点Unit 8 At the Bar 酒吧服务Unit 9 Guests Complanints 顾客投诉Unit 10 Paying the Bill 付账Part 4 Entertainment 娱乐在线Unit 1 Enjoying the Music 欣赏音乐Unit 2 Salon Hairdressers 美发沙龙Unit 3 In the Gym 在健身房Unit 4 At the Dancing Hall 在舞厅Unit 5 Watching the Match 看比赛Unit 6 Watching TV 看电视Unit 7 Playing Chess 下棋Unit 8 At KTV 在KTVUnit 9 A Birthday Party 生日聚会Unit 10 Chatting 闲聊Part 5 Shopping 酒店购物Unit 1 Buying Jewelry 买珠宝Unit 2 Buying Clothing 买服装Unit 3 Buying Shoes and Hats 买鞋帽Unit 4 Buying Watches and Clocks 买钟表Unit 5 Buying Stationery 买文具用品Unit 6 Buying Sporting Goods 买体育用品Unit 7 Buying Home Appliances 买家电Unit 8 Buying Drugs 买药品Unit 9 Buying Cosmetics 买化妆品Unit 10 Buying Food 买食品
