物业管理专业英语实用口语教程
2011-10
重庆大学出版社
杨健梅 主编
119
本书按照物管实际工作情景,设计了18个单元和2个拓展单元,大多采用情景表演形式介绍物业管理服务工作中的基本知识和专业技术用语,帮助学习者进行渐进式学习,增强口语交流技能。书中附录还提供了与物管工作相关的英文写作范文,日常口语词汇、最新职场实用会话表达法等内容,对解决学习者日常生活中英语口语运用方面的常见问题提供了很好的帮助,拓展了会话内容的空间。《物业管理专业英语实用口语教程》可作为高等职业教育、独立学院的物业管理专业的教材使用,也可作为物业管理工作人员在职培训或自学参考书。
Unit 1 How to Receive Your Clients?
Unit 2 How to Introduce Your Property Management Company?
Unit 3 How to Introduce the Services You Offer?
Unit 4 How to Introduce a Residential Estate?
Unit 5 What are the Basic Facilities of an Advanced Office
Building?
Unit 6 How to Manage a Residential Estate Both Efficiently and
Formally?
Unit 7 How to Introduce a Health & Recreation Centre?
Unit 8 How to Do the Telephone Service?
Unit 9 How to Talk On Fees & Charges?
Unit 10 How to Handle a Complaint?
Unit I1 How to Suggest Your Clients Buy & Rent a House?
Unit 12 How to Suggest a Client Purchase a Second-hand house?
Unit 13 How to Help Your Clients to Sell Their Own Houses?
Unit 14 How to Help a Client to Buy a Retail Shop for
Investment?
Unit 15 How to Visit the Flat for Sale?
Unit 16 How to Visit the Flat for Lease?
Unit 17 How to Help a Client to Rent a Retail Shop?
Unit 18 How to Keep More Regular Customers?
Optional Text 1 How to Receive Customers in a Property Hotel?
Optional Text 2 How to Explain "Property Management"?
Appendix:Useful Writing Styles & Daily Oral Expressions
How to Write a Bulletin?
How to Approve Fitting-out & Decoration Work?
How to Write & Give an Announcement?
How to Write a Note for Urging Payment?
How to write an Agenda?
How to Explain "the Owners Committee"?
New Expressions for Free Talk in Offices
Daily Words and Expressions
买了几本双语对照书及物业管理用书,用于学习英文的
大概的翻阅了一下,非常实用,专业,生词有注音,解释,挺好的
有点薄,内容简单挺实用
给朋友买的。他觉得还是比较实用的。
好 单词贴近生活 虽然薄但还是内容丰富 推荐~
送货速度超快,当天下单,晚上就到了,表扬下送货的大叔,服务态度很好!还没看细看,感觉性价比较高!
给女朋友买的,还没读
内容挺实用的,若能配上演练光盘就更好了,方便学习。
内容还可以,很全面