人力资源的绩效评估之发展Assessing The Financial Benefits Of Human Resource Development

2001-6  

Oversea Publishing House  

Swanson, Richard A.  

194  

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In this practical book, Richard A. Swanson offers a comprehensive approach to forecasting and analyzing the financial implications of any HRD initiative. Packed with step-by-step tools and worksheets, illustrated through a variety of case studies, and featuring the author's state-of-the-art insights, this book offers HRD professionals an essential resource for planning and budgeting, presenting recommendations to executives and department leaders, and keeping their organizations on the cutting edge.

Richard A. Swanson is professor and director of the Human Resource Development Research Center at the University of Minnesota. He has thirty years of consulting experience and has written more than 180 articles and books in the field. He lives in St. Paul

List of FiguresPreface1 Focusing on Financial Results from HRD Investments Mission-Related Outputs Framework for Assessing Financial Benefits Illustrations of Practice　Bottom-Line Orientation　Playing by Corporate Rules　What Is the Gain?　Conclusion2 Financial Assessment Basics　The HRD Fantasy　Exploding HRD Myths　No Need--No Benefit　Connecting Needs with Benefits　HRD Role Shift　Cost-Only View of HRD　Benefit Aspect of Cost-Benefit Analysis　Performance Value　HRD Benefit Assessment Model　Forecasted Versus Actual Assessments　A New View of HRD's Role　Conclusion3 Process of Assessing Financial Benefits　Methods for Assessing Financial Benefits　Tram Ride Case　Forecasting Financial Benefit Method　Actual Financial Benefit Method　Approximated Financial Benefit Method　Conclusion4 Calculating the Performance Value　Performance Opportunity　Talking Management's Language　An Approach to Performance Value Analysis　Computing the Performance Value　Performance Description　Explanation of the Subquestions　Performance Levels　Unit of Performance Decision　Value of Unit of Performance　Time to Reach Performance Goal　Assessment Period　Participation　Work Performance During the HRD Program　Total Performance During the HRD Program　Value of Performance During Assessment Period　Performance Value Gain per Worker/Group/System　Total Performance Value Gain　Conclusion5 Calculating the Cost　Credibility Is Essential　Thinking About Costs　Analyzing Costs……6 Calculating the Benefit7 Forecasted Financial Benefits-Case Examples8 Actual Financial Benefits-Case Examples9 Approximated Financial Benefits-Case Examples10 Presenting Financial Benefit Data to ManagementAppendix A Everything Important in Business and Industry Is EvaluatedAppendix B Demonstrating the Financial Benefit of Human Resource Development: Status and Update on the Theory and PracticeAppendix C Reporducible Forms for Assessing Financial Benefits of Human Resource DevelopmentReferencesIndexAbout the Author

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